MacNN | troubleshooting News

Forums: iOS Remote App features and more

Tue, 21 May 2013 17:40:00 GMT

Yesterday in the MacNN forums, Mac Elite "abbaZaba" started a thread discussing a few new features they believed would be beneficial to add to the <a href="http://macnn.com/rd/286064==http://forums.macnn.com/103/iphone-ipad-and-ipod/500776/remote-ios-app-could-so-much/" rel='nofollow'>iOS Remote app</a>. Senior Us...

MacNN forums: Retina MBP shuts down while sleeping

Fri, 17 May 2013 19:13:00 GMT

This week in the MacNN forums, one Professional Poster was trying to get to the bottom of a problem they had with their <a href="http://macnn.com/rd/285882==http://forums.macnn.com/69/mac-notebooks/500543/macbook-pro-retina-shuts-down-while/" rel='nofollow'>Retina MBP shutting down</a> while in sleep mode, a solution has ye...

MacBook Air Flash Storage Firmware Update 1.0 fixes severe crash bug

Thu, 16 May 2013 19:22:00 GMT

Apple has posted a new support download for mid-2012 MacBook Airs, <a href="http://support.apple.com/kb/DL1655">MacBook Air Flash Storage Firmware Update 1.0</a>. Unusually, Apple states that the patch is mandatory; it fixes a problem with the Air's firmware that can, potentially, prevent a computer from recovering from a crash. The file is a 1.69MB download...

iMovie 9.0.9 fixes camera connection, iOS import problems

Wed, 15 May 2013 00:02:00 GMT

Apple has released a minor update for <a href="https://itunes.apple.com/us/app/imovie/id408981434?mt=12">iMovie</a>, the video editor included as part of its iLife suite. Version 9.0.9 copes with a trio of issues, mainly a glitch which can prevent iMovie from detecting connected video cameras. It also deals with general instability, and compatibility problem...

Forums: traveling Mac-less

Tue, 14 May 2013 20:00:00 GMT

This week in the MacNN Forums, Mac Elite "asxless" started a discussion about ways to <a href="http://macnn.com/rd/285713==http://forums.macnn.com/103/iphone-ipad-and-ipod/500537/traveling-mac-less/" rel='nofollow'>travel "Mac-less"</a> using only iOS devices while road-tripping this summer. Yesterday, P...

Changes coming to US AppleCare policies this fall, Apple says

Sat, 11 May 2013 00:30:00 GMT

According to <a href="http://macnn.com/rd/285399==http://appleinsider.com/articles/13/05/10/big-changes-coming-to-applecare-this-fall-warranty-subscriptions-in-store-ios-device-repairs-more" rel='nofollow'>leaked reports</a> from an Apple "town hall" meeting, some significant changes are coming to <a href="http://macnn.com/rd/285400==http...

Forums: Bluetooth keyboard typing issues with iPad and more

Fri, 10 May 2013 18:26:00 GMT

Earlier this week in the MacNN forums, Mac Elite "abbaZaba" was trying to figure out why the <a href="http://macnn.com/rd/285388==http://forums.macnn.com/103/iphone-ipad-and-ipod/500465/ipad-apple-bt-keyboard-typing-stutter/" rel='nofollow'>Apple Bluetooth keyboard</a> that they have paired with an iPad 4 will stu...

Thunderbolt Firmware Update 1.2 fixes Target Disk Mode issue

Thu, 09 May 2013 20:36:00 GMT

Apple has posted a new support download for Macs, <a href="http://support.apple.com/kb/DL1653">Thunderbolt Firmware Update 1.2</a>. The patch appears to deal solely with stability problems related to Target Disk Mode. The file is 1.22MB, and requires OS X 10.8.3 or later....

Forums: dead pixels, blown usb ports and more

Tue, 07 May 2013 19:25:00 GMT

Yesterday in the MacNN forums, members tried to help one concerned Fresh-Faced Recruit figure out reasons why <a href="http://macnn.com/rd/285113==http://forums.macnn.com/103/iphone-ipad-and-ipod/500367/strange-lines-across-screen/" rel='nofollow'>white and black lines</a> might show up across the screen of their iPhone 3GS...

Report: iOS app has accidental malware, but not a threat to users

Tue, 07 May 2013 04:04:00 GMT

A bit of malware -- a Trojan horse file that tries to redirect to a website -- has been found <a href="http://www.macworld.com/article/2037099/ios-app-contains-potential-malware.html#tk.nl_mwbest">inside an iOS app</a>, but the code has turned out to be harmless. The app in question is called <a href="https://itunes.apple.com/us/app/simply-find-it/...

Forums: Intel's new graphics with eDRAM gets named

Fri, 03 May 2013 19:16:00 GMT

Yesterday in the MacNN forums, Moderator "P" started a discussion about <a href="http://macnn.com/rd/284901==http://forums.macnn.com/69/mac-notebooks/500283/intels-new-graphics-integrated-edram-finally/" rel='nofollow'>Intel's new graphics processors</a>, focusing on the specs of the various models as well as the ...

Google denies reports of 'Google Now' iOS feature draining batteries

Fri, 03 May 2013 01:00:00 GMT

Google has issued a <a href="http://macnn.com/rd/284801==http://lifehacker.com/stop-google-now-from-draining-your-iphones-battery-486249450" rel='nofollow'>written denial</a> of claims that its new-to-iOS "Google Now" feature, which relies heavily on Location Services, is causing unusual battery drains for iPhone users. The company <a href=&qu...

iOS 6.1.4 updates iPhone 5 speakerphone profile

Thu, 02 May 2013 17:31:00 GMT

In an unexpected move, Apple has released a new version of iOS exclusively for iPhone 5 owners. iOS 6.1.4 upgrades the audio profile for the device's speakerphone, and so far doesn't appear to make any other changes. The update applies to both GSM- and CDMA- equipped iPhones....

Forums: Adobe Flash update and more

Tue, 30 Apr 2013 19:15:00 GMT

This week in the MacNN forums, members discuss the most recent Flash update in the thread titled "<a href="http://macnn.com/rd/284648==http://forums.macnn.com/90/mac-os-x/500147/adobe-flash-11-7-7-update/" rel='nofollow'>Adobe Flash 11.7.7 update requires download?</a>" which was started by "Hawkeye_a" w...

Forums: building a USB charging station and more

Fri, 26 Apr 2013 19:58:00 GMT

Today in the MacNN forums, Grizzled Veteran "PeterParker" was wondering if it would be a good idea to build their own <a href="http://macnn.com/rd/284438==http://forums.macnn.com/57/consumer-hardware-and-components/500126/building-my-own-usb-charging-station/" rel='nofollow'>USB charging station</a> that could be ...

Soluto: the best PC to run Windows is the MacBook Pro

Wed, 24 Apr 2013 23:30:00 GMT

A <a href="http://macnn.com/rd/284193==https://www.soluto.com/reports" rel='nofollow'>new study</a> by a cloud-based PC admin software maker, <a href="http://macnn.com/rd/284194==http://www.soluto.com" rel='nofollow'>Soluto</a>, concludes that bloatware included on most Windows PC notebooks by the manufacturers is harming ...

Forums: MBA mouse clicks not registering and more

Tue, 23 Apr 2013 19:48:00 GMT

Yesterday in the MacNN forums, Professional Poster "Paco500" was looking for assistance with a trackpad that was <a href="http://macnn.com/rd/284064==http://forums.macnn.com/69/mac-notebooks/499938/mba-mouse-clicks-not-registering/" rel='nofollow'>not registering clicks</a> on a MacBook Air. In the thread titled &...

iTunes, iCloud, Apple IDs, and Game Center hit by Tuesday outages

Tue, 23 Apr 2013 14:40:00 GMT

Apple's online services are again suffering outages, their official <A href="http://www.apple.com/support/systemstatus/">system status</a> page indicates. Between 7:20 and 9:32AM Eastern, some people may have been unable to access the iTunes Store or make purchases there. Still ongoing however are problems preventing people from creating Apple IDs or signing...

Payouts in 'Antennagate' class action suit reach iPhone 4 owners

Tue, 23 Apr 2013 13:54:00 GMT

iPhone 4 owners are beginning to receive $15 checks as their part of the <a href="http://www.electronista.com/articles/12/03/29/iphone.4.class.action.claimants.can.go.ahead/">settlement in a class action lawsuit against Apple</a>, notes 9to5Mac. The <a href="http://9to5mac.com/2013/04/22/iphone-4-owners-begin-r...

Small iCloud outages disrupt Game Center, email for some users

Fri, 19 Apr 2013 23:10:00 GMT

Apple has reported some <a href="http://www.apple.com/support/systemstatus/">brief but widespread slowdowns</a> and unavailability of Game Center -- starting in the wee hours of Thursday and again later that morning -- coupled with a prolonged mail issue that only affected a fraction of one percent of users on iCloud.com for half a day over Thursday and Friday...

Forums: who's to blame, Safari or Java?

Fri, 19 Apr 2013 17:53:00 GMT

Yesterday in the MacNN forums, "cgc" was trying to figure out why they were having problems with certain websites after updating <a href="http://macnn.com/rd/283876==http://forums.macnn.com/82/applications/499873/safari-or-java/" rel='nofollow'>Safari and Java</a>. Also yesterday, Professional Poster "badidea...

Forum roundup: research on migrating to Entourage

Tue, 16 Apr 2013 17:05:00 GMT

Yesterday in the MacNN forums Fresh-Faced Recruit "Rex963" was doing some <a href="http://macnn.com/rd/283562==http://forums.macnn.com/82/applications/499750/research-on-migrating-to-entourage/" rel='nofollow'>research on migrating back to Entourage</a> from MS Outlook and turned to the forums for some advice. Aft...

Forums: Which MacBook Pro is faster?

Fri, 12 Apr 2013 21:12:00 GMT

Yesterday in the MacNN forums, a discussion was started about <a href="http://macnn.com/rd/283316==http://forums.macnn.com/69/mac-notebooks/499649/macbook-pro-faster-13-retina-2-a/#post4225718" rel='nofollow'>which MacBook is faster</a>, the 13-inch Retina model or the non-Retina model -- with many stating they would prefer...

iMessage, FaceTime hit by second outage in under a week

Fri, 12 Apr 2013 17:11:00 GMT

Apple's iMessage and FaceTime services experienced another outage earlier today, according to the company's <a href="http://www.apple.com/support/systemstatus/">system status</a> page. The outage is listed as having affected "some users" between 10:45AM and 12:07PM Eastern time. As of this writing, all of Apple's online services are once again oper...

Apple urges developers to localize, opens Chinese Support forum

Fri, 12 Apr 2013 15:02:00 GMT

Apple has sent out a memo to developers this week, urging them to localize Mac and iOS apps as well as titles on the iBookstore, notes AppleInsider. The message is being delivered through iTunes Connect, and points out that both the iOS and Mac App Stores are accessible in 155 countries and 40 languages. "In addition, the App Store editorial team is alwa...

Apple SVP in China to head up image-restoration efforts

Wed, 10 Apr 2013 22:10:00 GMT

According to a <a href="http://macnn.com/rd/283070==http://translate.google.com/translate?u=http://news.zol.com.cn/364/3649455.html&hl=en&langpair=auto|en&tbb=1&ie=GBK" rel='nofollow'>Chinese web site</a>, Apple Senior VP for Operations <a href="http://macnn.com/rd/283071==http://www.apple.com/pr/bios/jeff-williams.h...

Apple seeds second OS X 10.8.4 build to developers [U]

Wed, 10 Apr 2013 05:03:00 GMT

[Updated with discovery of code for 802.11ac support] Apple is now seeding a second beta of OS X 10.8.4 to developers, reports <a href="http://macnn.com/rd/283000==http://9to5mac.com/2013/04/09/apple-seeds-os-x-10-8-4-build-12e30-to-developers/" rel='nofollow'>say</a>. The build is labelled 12E30, and <a href...

Apple seeds second OS X 10.8.4 build to developers

Tue, 09 Apr 2013 21:03:00 GMT

Apple is now seeding a second beta of OS X 10.8.4 to developers, reports <a href="http://9to5mac.com/2013/04/09/apple-seeds-os-x-10-8-4-build-12e30-to-developers/">say</a>. The build is labelled 12E30, and <a href="http://www.macnn.com/articles/13/04/01/notes.are.identical.to.final.1083.betas/">as before</a> comes with no...

Forums: automator workflow question and more

Tue, 09 Apr 2013 18:45:00 GMT

Today "angelmb" had an <a href="http://forums.macnn.com/82/applications/499567/automator-workflow-question/#post4225368">automator workflow question</a>, so they turned to the forums looking for some advice, a solution has yet to be found. Yesterday one Junior Member was looking for a reason why their Apple <a href="http://forums.macnn.co...

Forums: Future Macbooks and RAM limits

Fri, 05 Apr 2013 19:21:00 GMT

This week in the MacNN forums rumors about future <a href="http://forums.macnn.com/69/mac-notebooks/499417/future-macbooks-ram-limits-rumor-discussion/">MacBook Pro RAM limits</a> caught the attention of many members who discussed what the future may hold for Apple. Administrator "ghporter" finally upgraded to Mou...

Microsoft to end support for Office for Mac 2008 on April 9

Thu, 04 Apr 2013 20:57:00 GMT

Microsoft will end support for Office 2008 for Mac on April 9, according to an official blog post. After that <a href="http://macnn.com/rd/282683==http://blog.officeformac.com/ending-support-for-office-for-mac-2008/" rel='nofollow'">deadline</a>, the company will no longer release any new updates for the software. People will, however, be able to downloa...

Forums: SCSI drive for an old Mac IIcx

Tue, 02 Apr 2013 20:07:00 GMT

Yesterday in the MacNN forums, Mac Elite "Doc HM" was looking for a <a href="http://macnn.com/rd/282460==http://forums.macnn.com/65/mac-desktops/499342/looking-for-a-scsi-drive-iicx/" rel='nofollow'>SCSI drive for a Macintosh IIcx</a>, but has yet to find a solution. Junior Member "Harvey" is having &...

Apple CEO Cook apologizes, makes changes to Chinese warranties

Mon, 01 Apr 2013 17:17:00 GMT

Apple CEO Tim Cook has posted an <a href="http://macnn.com/rd/282301==http://www.apple.com.cn/support/warranties/" rel='nofollow'>open letter</a> to Chinese customers, announcing changes to the company's warranty policies in the country. He explains that in the past couple of weeks the company has received a number of complaints, particularly in relation to t...

'Pranksters' behind spate of iMessage DoS attacks?

Sat, 30 Mar 2013 01:45:00 GMT

A flaw in the <a href="https://www.apple.com/ios/messages/">Messages</a> application used widely on iOS devices has been revealed through <a href="http://thenextweb.com/apple/2013/03/29/imessage-denial-of-service-prank-spams-users-rapidly-with-messages-crashes-ios-messages-app/">a denial-of-service (DoS) attack</a> on a gr...

Final Cut Pro X 10.0.8 adds minor upgrades, fixes [U]

Thu, 28 Mar 2013 19:10:00 GMT

[Updated with info on updated QuickTime codecs] Apple has released <a href="http://macnn.com/rd/282101==https://itunes.apple.com/us/app/final-cut-pro/id424389933?mt=12" rel='nofollow'>Final Cut Pro X 10.0.8</a>, an update to its video editing suite. The code adds several minor features, such as support for Sony's XA...

iTunes Store gains redesigned 'Report a Problem' option

Thu, 28 Mar 2013 17:03:00 GMT

Apple has begun deploying a new version of the "Report a Problem" option at the iTunes Store. The feature was previously limited to people using the OS X or Windows iTunes apps. Now, though, it can be accessed via the web, whether on a computer or a mobile device....

Forums: Debunking Linux hazards on mac, and more

Tue, 26 Mar 2013 17:18:00 GMT

Yesterday in the MacNN forums, Grizzled Veteran "abbaZaba" questioned the veracity of a technician's report that Linux on <a href="http://macnn.com/rd/281924==http://forums.macnn.com/90/mac-os-x/499182/running-linux-natively-damages-apple-hardware/" rel='nofollow'>Apple hardware</a> could permanently damage the CP...

Forums: adware trojan targeting Macs and more

Fri, 22 Mar 2013 17:57:00 GMT

Moderator "Thorzdad" warns MacNN forum goers today of a report of a new adware trojan targeting Mac users called Yontoo, find out <a href="http://macnn.com/rd/281737==http://forums.macnn.com/90/mac-os-x/499117/report-new-adware-trojan-targeting-mac/" rel='nofollow'>more here</a>. Also today Forum Regular "ray...

Forum roundup: The 'AT&T Sucks Game' and more

Tue, 19 Mar 2013 17:43:00 GMT

Forum goers continue to play "The AT&T Sucks Game" which was started by "subego" and mainly consists of showing screenshots of just how low your internet speedtest can go, read more and <a href="http://macnn.com/rd/281392==http://forums.macnn.com/103/iphone-ipad-and-ipod/498556/the-at-and-t-sucks-game/" rel='nofollow'>join in here</a&g...

Forum roundup: The "AT&T Sucks Game" and more

Tue, 19 Mar 2013 17:43:00 GMT

Forum goers continue to play "The AT&T Sucks Game" which was started by "subego" and mainly consists of showing screenshots of just how low your internet speedtest can go, read more and <a href="http://forums.macnn.com/103/iphone-ipad-and-ipod/498556/the-at-and-t-sucks-game/">join in here</a>. Earlier today one distraught iMac owner...

Final iOS 6.1.3 release fixes lockscreen bypass [u]

Tue, 19 Mar 2013 17:06:00 GMT

(Updated with Apple TV 5.2.1 info) Apple has released the final version of iOS 6.1.3 to the public as an over-the-air update, with an iTunes distribution likely to arrive later today. The firmware is a minor update, mainly solving a <a href="http://macnn.com/rd/281394==http://www.electronista.com/articles/13/02/14/not.first.instance.of.lock...

EU commissioner says Apple still ignoring warranty issues

Tue, 19 Mar 2013 15:38:00 GMT

Apple is still failing to tell consumers about their warranty rights in many European Union countries, says EU Justice Commissioner Viviane Reding. Last September Reding sent a letter to various governments encouraging them to take action against Apple to make sure it obeyed EU warranty laws. But the case and the responses to her letter "have highlighted rather clearly just why the Commissi...

Apple Australia ups warranties to two years, but keeps quiet

Mon, 18 Mar 2013 15:40:00 GMT

Apple has extended the default warranty on its products in Australia from one year to two years, but retail staff are being told not to advertise that fact, the Sydney Morning Herald reports. In January 2011 a new Australian Consumer Law came into force, mandating that many products come with a warranty of "reasonable" length, even if a manufacturer's...

Forums: Java 6 security issue, audio problems, more

Fri, 15 Mar 2013 18:14:00 GMT

This week in the MacNN forums, Senior User "Sosa" was worried that their iMac may have been compromised by the security issue in Java 6, read more about this and provide input <a href="http://macnn.com/rd/281165==http://forums.macnn.com/90/mac-os-x/498790/i-think-my-imac-may-have/" rel='nofollow'>here</a>. Today, ...

Class-action lawsuit filed over LG displays in Retina MBPs

Thu, 14 Mar 2013 23:51:00 GMT

A Retina MacBook Pro owner is <a href="http://www.law360.com/technology/articles/423690/apple-s-shoddy-retina-displays-fool-consumers-suit-says">launching a class-action lawsuit</a> alleging that Apple has not acknowledged, fixed or warned users that displays in the Retina unit made by LG (one of two primary suppliers) have problems with "ghosting," ...

OS X 10.8.3, Safari 6.0.3, Security Update 2013-001 go live

Thu, 14 Mar 2013 21:26:00 GMT

Following an <a href="http://macnn.com/rd/281042==http://www.macnn.com/articles/13/03/12/unusually.long.testing.period.continues/" rel='nofollow'>unusually long development cycle</a>, Apple has finally released the completed version of <a href="http://macnn.com/rd/281061==http://support.apple.com/kb/DL1641" rel='nofollow'>OS X 10.8.3&am...

MacBook Pro Retina SMC Update 1.1 fixes graphics problems

Thu, 14 Mar 2013 19:49:00 GMT

Apple has posted a new Mac software update, <a href="http://macnn.com/rd/281053==http://support.apple.com/kb/DL1559?viewlocale=en_US&locale=en_US" rel='nofollow'>MacBook Pro Retina SMC Update 1.1</a>. The code deals with multiple glitches in the 15-inch Retina Pro, including one causing slow framerates for graphics-intensive games. Other bugfixes deal ...

Forums: new Mac malware bypasses Gatekeeper

Tue, 12 Mar 2013 18:32:00 GMT

Today in the MacNN forums, Moderator "Thorzdad" sounded the alarms about a recent malware outbreak that is able to bypass the OS X Gatekeeper protection, <a href="http://macnn.com/rd/280907==http://forums.macnn.com/90/mac-os-x/498800/new-mac-malware-somehow-gets-past/" rel='nofollow'>click here</a> to read more an...

Apple seeds thirteenth OS X 10.8.3 beta to developers

Tue, 12 Mar 2013 18:31:00 GMT

Apple is seeding another beta of OS X 10.8.3 to developers. The build is listed as 12D78, and appears to have no known issues. As with <a href="http://www.macnn.com/articles/13/03/01/now.sets.record.for.most.revised.beta.no.changes.announced/">past builds</a>, Apple is asking developers to focus testing on AirPlay, AirPort, Game Center, graphics drivers, and...

Some Retina MacBook Pro users report rampant fan activity

Fri, 08 Mar 2013 21:38:00 GMT

Reports have surfaced that some users who purchased a Retina MacBook Pro are experiencing mostly unexplained bursts of system cooling fans shifting to fast speed. A <a href="http://macnn.com/rd/280639==https://discussions.apple.com/thread/4735947?start=0&tstart=0" rel='nofollow'>27 page thread</a> on the Apple support forums is collecting user data on ...